Privacy Policy

Effective Date: March 1, 2026

Welcome to Betuk Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

Betuk Casino ("we", "us", or "our") is the data controller responsible for your personal data. You can contact us at:

Email: [email protected]
Address: Betuk Casino Ltd, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0958

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, telephone numbers.
Account Data: Username, password, and other registration information.
Financial Data: Payment card details, bank account information, transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data: Information about how you use our website, products, and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage your account and access to our services.
To process your transactions and payments securely.
To comply with legal and regulatory obligations, including anti-money laundering (AML) and responsible gambling requirements.
To communicate with you, including sending important updates, promotional offers, and customer support.
To improve and personalize our services and website experience.
To detect, prevent, and investigate fraud or other illegal activities.
To conduct market research and analysis.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

Your consent where required.
Performance of a contract with you.
Compliance with a legal obligation.
Our legitimate interests, such as improving our services and preventing fraud, provided your interests and fundamental rights do not override those interests.

5. Sharing Your Information

We may share your personal data with:

Service providers and partners who assist us in operating our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities and law enforcement agencies as required by law or to protect our rights.
Affiliated companies within the Betuk Group.

All third parties are required to protect your information in accordance with this Privacy Policy and applicable data protection laws.

6. International Transfers

Your information may be transferred to, and processed in, countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data in accordance with UK data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, or reporting requirements.

9. Your Rights

Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:

The right to access your personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure (right to be forgotten) in certain circumstances.
The right to restrict or object to processing.
The right to data portability.
The right to withdraw consent at any time where processing is based on consent.
The right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.

To exercise any of these rights, please contact us at [email protected].

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. For detailed information about the cookies we use and how to manage them, please see our Cookie Policy.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Phone: +44 20 7946 0958
Address: Betuk Casino Ltd, 123 Gaming Street, London, UK, SW1A 1AA